Trip Questions

When/Where are the Shows?

There will be three double-header concerts (2 on the beach and 1 at sunset on the cliffs) featuring both bands, including a special 4/20 show. There will also be an informal bonfire acoustic jam at Three Dives Jerk Center - bring any instuments, percussion, guitars you like if you want to join in!

Air-Hotel-Show Payment Plan Options:

Option 1) For those who prefer a payment plan. $600 is due within 7 days of booking and final payment is due by March 1. After March 1, simply pay in full.

Option 2) For those of you that don't want to deal with making multiple payments you can pay a $600 deposit per person within 7 days of making your reservation with final payment due by March 1, 2010.

Once you have booked, you can log in to access your account and make payments, or get travel documents here.

Travel Documents:

A passport is REQUIRED for US citizens traveling to Jamaica. You can get yours here. E-tickets will be emailed about 14 days prior to departure. If you do not have an email address, call us for other arrangements. Instant email confirmations/invoices are sent upon booking your trip. If paper tickets are necessary, we will need an accurate address to deliver to.

Air-Hotel-Show Cancellations:

For JamRock 2010 packages featuring Ekoostik Hookah and Carlos Jones cancellations received prior to December 1, 2009, a full refund less $100 non-refundable deposit per person. For cancellations received after December 1, 2009, there will be no refund. Any refund due will be paid prior to April 15, 2009.

Shows-only Packages:

Making your own travel arrangements? Shows-only passes are available for $250.00. These passes will be good for 6 shows (ekoostik hookah and Carlos Jones will play 3 each) and the 3 Dives Bonfire Jam.

Travel Questions (Hotels, Flights, Deposits)

If you have a question related to flights or travel packages, contact our friends at CS Travel: 1-800-816-1846 or e-mail info@cstravel.org.

Festival Questions (Shows, Tours etc)

Contact Lee in Jamaica with any questions at jamlee2@hotmail.com

Package (Air-Hotel-Shows) Reservation Information

Failure to make payment will result in the cancellation of your reservation.
Payment may be made by either money order, cashiers check, certified check or a credit card of the passenger.
A tour participant agreement must be signed by each person traveling.
Optional Travel Protection Plan is available. The cost is $119 per person for packages including airfare. It covers many things such as trip cancellation,trip interuption,travel delay, lost baggage and medical expenses on location. You will receive more info with your confimation.
Your invoice reflects the information provided at the time of booking. Any changes made to the reservation will result in additional fees, this does not include adding new people to the reservation. The invoice also reflects the room occupancy you requested at the time of reservation. If you do not fill your room or your roomate(s) cancels, you will be responsible for all occupancy surcharges.
You will receive your E-tickets approximately 10-14 days prior to your departure weekend.
All departure taxes, security fees and government fees must be paid in full with your final payment.
New Federal Regulations require that the following information be provided. Full legal name (as it appears on your Passport), Date of Birth, Gender, Passport Number (if using a passport as proof of citizenship at the airport), Citizenship and Emergency Contact information. The only way to provide this information is either at the time of booking (if booking online) or to visit our website after making your reservation and clicking on the Login In button. You will need to enter your last name and customer number.
If you prefer a payment plan can be arranged. In order to take advantage of this payment plan a signed authorization form must be filled out. Please call 1-800-816-1846 if you have any questions.